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The following terms and conditions apply to all products and services provided by Sir Jones Productions, LLC. All work is carried out by Sir Jones Productions, LLC on the understanding that the client has agreed to Sir Jones Productions terms and conditions. Sir Jones Productions, LLC may modify these Terms and Conditions at any time.

It is pertinent that you take time to read thoroughly and ensure that you fully understand these terms and conditions and their implications before you commence any project with Sir Jones Productions, LLC

COST/PAYMENT

All projects UNDER $200 require full payment up front. All projects OVER $200 require a 50% non-refundable deposit before work begins. NO EXCEPTIONS. The remaining balance is to be paid at the end of the project/upon approval and and before the project is released and/or sent to print.

PAYMENT TYPES ACCEPTED: Paypal, Cash, Credit Card or Check (project will not be started or released until check is received and clears). Paypal/Credit Card amounts over $500 will incur an additional processing fee of 3% added to the total. 

CANCELLATIONS

Digital/Web Media
Clients can cancel digital/web projects at their discretion, in writing. In the event of a cancellation, time spent on the project will be prorated, billed and due immediately at time of project termination. All Deposits are non-refundable; NO EXCEPTIONS!

Print Media
Print projects cannot be canceled once printing has started. All Deposits are non-refundable; NO EXECPTIONS!

TURNAROUND

Our turnaround times will vary each project. However, the normal rule of thumb is:

  • Logo Development turnaround time could take up to 7-14 business days.
  • Graphic Design standard turnaround time is 3-5 business days. Rush option available for additional charge. All other turn times are based on the scope of the project.
  • Web Development turnaround time could take up to 4-6 weeks; maybe longer.
  • Printing turnarounds vary depending on the size of the project.

REVISIONS

We allow TWO (2) rounds of small revisions without incurring additional design fees of $25 per revision (with one hour minimum) for revisions.

MATERIALS

  • All materials (text, images, logos, information, media, etc.) are needed BEFORE your project can begin
  • Electronic files may be delivered in the following format: Email, Word Doc, PDF, JPG, GIF, PNG, TIF.
    *Note: To ensure that all images are reflected in the sharpest manner, images must be sent in high resolution (minimum 300 dpi). Images that are not sent in high resolution will result in poor print quality. SIR JONES PRODUCTIONS will not be held responsible, and reserves the right to decline projects due to poor quality images.
  • All text supplied must be typed. (DOC, TXT, or Email). There will be a $75 fee for text that must be typed by SIR JONES PRODUCTIONS.

EXPEDITE/RUSH ORDERS

An Expedite Fee of an additional 50% of the total cost of project will be charged to clients that request a turn around time of 48 hours or less.

PRINTING

We work with third-party printers that we trust and are affiliated with. In the rare case that there is a printing issue, we will work with the printers to get it resolved, but any costs incurred will not be at the expense of SIR JONES PRODUCTIONS. Once an order is placed (sent to print) it cannot be canceled, and we can NOT issue a refund. Neither can any additional revisions or changes be made.

PROOFING

Prior to print all clients have the opportunity to review/proofread each job to ensure accuracy. Once the job receives final approval for print NO CHANGES MAY BE MADE. We are not responsible for any misspellings, punctuation or formatting after your last approval.

DELIVERIES

Local Deliveries
Once project is complete and printed, SIR JONES PRODUCTIONS will deliver within a 30 mile radius or the client must schedule a time to pick up. Deliveries farther than 30 miles will incur a mileage fee.

Shipping Fees
The client is responsible for any shipping fees.

RIGHTS AND OWNERSHIP

All reproduction rights on the copyrighted work are retained by Sir Jones Productions. The work may not be reproduced in any form without consent from Sir Jones Productions. SIR JONES PRODUCTIONS RETAINS ALL RIGHTS TO USE THE COMPLETED COPYRIGHTED WORK AND ANY PRELIMINARY DESIGNS FOR THE PURPOSE OF MARKETING OF THE SIR JONES PRODUCTIONS BUSINESS. Where applicable the client will be given usage rights for the copyrighted work.

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